Try Dechoker Before You Buy

You have 5 days to try out your items. 48 hours before the end of your Try period, you’ll receive an email reminder with a countdown timer.

Your Try period starts when all of the items from your Try Before You Buy order are delivered.

Try Before You Buy allows you to try 1 item at a time.

Try Before You Buy is available for customers shipping to the United States only.

Returns shipping for any items you do not wish to keep is covered by Dechoker; however, a restocking fee of $9 will be charged if you choose to return your Try Before You Buy item.

You can find the tracking information for your order in the shipping confirmation email that is sent as soon as your items are fulfilled and shipped.

For any items you do not wish to keep, simply submit your return decision through the Blackcart Customer Portal. You’ll find a link to your portal account in your transactional emails. Once your return decision is submitted, you’ll be able to print a prepaid shipping label, and from there, drop-off your return at the nearest returns carrier location within 2 days of submitting your send-back decision.

For some orders (especially first-time orders), a temporary authorization charge may be processed to verify the validity of the credit card. The charges can vary from $1 - $100 depending on the total order value. Note that this charge is automatically and immediately canceled, but may remain visible as a pending 'authorization charge' for a few business days. Authorization charges are never held for longer than a few seconds and should be removed from your statement within a few days of being processed. If you do not see a refund or if the transaction is not removed from your statement after a week, please feel free to contact us and we'll be happy to help!

You will receive an email notification once all items in your order have been delivered. The email will include a link to your Customer Portal order page which will include details about your order and a countdown timer for your trial period so you will know when it expires. The email will come from sender, no-reply@blackcart.com with the subject line, “Try period starting for Dechoker order _____ ”.

Yes, you can check out with a mixed cart that includes both TBYB and non-TBYB items where you will only need to pay up front for the non-TBYB items.

Try Before You Buy allows you to try our products at home first before paying full-price for anything you decide to keep. Your credit card will not be charged for any Try Before You Buy items when initially checking out; however, we still ask for your payment details. This is to make it easy for you to decide which items to keep (and pay for), after you’ve had a chance to try them on at home first.